Privacy Policy

1. Introduction

Welcome to Tado Live! We are committed to protecting your privacy. This Privacy Policy explains how Tado Live (referred to as "we," "us," or "our") collects, uses, discloses, and protects information about you when you use our livestreaming mobile application and related services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of your information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use the Service.

2. Information We Collect

We collect various types of information to provide and improve our Service to you.

2.1. Information You Provide Directly to Us:

• Account Information: When you register for an account, we collect information such as your username, email address, password, date of birth, and profile picture.
• Profile Information: You may choose to provide additional information for your public profile, such as a bio, gender, and links to social media.
• User-Generated Content: We collect the content you create, upload, or stream on the Service, including live broadcasts, comments, chat messages, videos, images, and audio.
• Communication Information: If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, and the contents of the message or attachments you may send us.
• Transaction Information: Details of transactions you carry out through our Service (e.g., virtual gifts, subscriptions).

2.2. Information We Collect Automatically:

• Usage Data: Information about your activity on the Service, such as the videos you watch, the users you follow, the features you use, the time, frequency, and duration of your activity.
• Device Information: Information about the device you use to access the Service, including the device's unique identifiers, operating system, mobile network information, IP address, and browser type.
• Log Data: Server logs may include information such as your IP address, browser type, referring/exit pages, and timestamps.
• Location Information: With your permission, we may collect precise location data through GPS, Wi-Fi, or other methods.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

2.3. Information from Third Parties:

• If you choose to link your Tado Live account with a third-party service (e.g., social media logins), we may receive information from those services, such as your public profile information.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Service.
• To personalize your experience and provide tailored content.
• To process your transactions and manage your account.
• To enable you to create, upload, and stream content.
• To communicate with you, respond to your inquiries, and provide customer support.
• To send you updates, security alerts, and support messages.
• To analyze how you use the Service and improve its functionality and user experience.
• To detect, prevent, and address technical issues and security incidents.
• To enforce our Terms and Conditions and other policies.
• To comply with legal obligations.

4. How We Share Your Information

We may share your information in the following circumstances:

• With Other Users: Your public profile information, user-generated content, and certain activity (like who you follow or who follows you) are visible to other users of the Service.
• With Service Providers: We engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• For Business Transfers: If Tado Live is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: The right to request that we erase your personal data, under certain conditions.
• Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: The right to object to our processing of your personal data, under certain conditions.
• Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [Your Contact Email].

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Security of Your Information

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

8. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [Your Contact Email]
• By visiting this page on our website: [Link to your Contact Us page, if applicable]